The handles are wide and grippy, and they stay cooled during cooking; we didn't need to use oven mitts to handle the lid or the handle during our scorch test. Testers liked how the pots have pour spouts and built-in strainers in the lid. They also liked how durable the nonstick surface was and how the ridged design on the pan's surface resisted scratching. While we didn't perform a formal test to see how well the pots and pans could hold up to metal utensils, as noted on the packaging, our Lab analyst and omelet enthusiast uses a metal spatula on hers often and hasn't noticed any scratching. The dark interior also helps hide any imperfections.